Showing posts with label Chicago. Show all posts
Showing posts with label Chicago. Show all posts

Friday, October 28, 2011

The DoubleTree Hotel Knows Customer Service

I was in the middle leg of a three-part trip that took me from my home in Rochester to NYC for the day, then an evening flight to Chicago, where I was to meet a client the next day.

I had to wake at 4am to catch a 6am flight to LaGuardia.  I ate two bagels when I landed.  Breakfast accomplished.  I worked all day...skipping lunch...at a client's location, then proceeded on to what is normally a half-hour drive to the airport to catch my flight to Chicago.  After two hours in traffic, I got to the airport, ran through security, ran through the terminal, ran to my gate and was the last one to board the flight.  The plane pushed away from the gate at 7pm, and we didn't take off until 8pm.  For dinner, I had a wonderful can of ginger ale as I sat cramped in my seat, elbow-to-elbow with my seatmates, with my underwear giving me a screaming wedgie.